FAQ

Browse our FAQ section for our products, service support, warranty, and buying UPS online.​

General

How long has Numeric been in the business of power backup?

Numeric has been in the business of power backup since 1984, providing top-notch solutions for seamless and clean power with controlled environmental footprints. As part of the Legrand Group since 2012, Numeric combines global expertise with deep local market knowledge.

What types of UPS solutions does Numeric offer?

Our wide range of power backup solutions includes Plug N Play UPS, Line Interactive UPS, Single Phase UPS, Three Phase UPS, and Modular UPS solutions for uninterrupted business continuity.

What UPS is ideal for businesses with fluctuating power requirements?

Depending on the nature of your business and requirements, you can choose the right solution using our configurator tool and get the right recommendations.

Are the solutions offered by Numeric, sustainable?

Sustainability lies at the heart of everything that we do. Following the circular economy principles through responsible design, green procurement methods, and alternative raw materials, we are committed to providing reliable, energy-efficient, and sustainable power backup solutions that are PEP-certified for uninterrupted business continuity.

What is the capacity range of Numeric's UPS solutions in kVA?

With power backup options ranging from 600 VA to 2.1 MW, Numeric provides a diverse selection of UPS systems to match varying power needs. For specific details on the kVA capacity of a particular Numeric UPS solution, kindly explore the product E-catalogue or reach out to our customer support.

Where can I get more information about the product?

We offer a variety of resources on our website, including brochures, quick installation guides, user manuals with specifications, and drawings to assist you. Feel free to explore these materials for comprehensive information on product pages.

How can I determine the appropriate size of the UPS needed?

Selecting the right UPS size is crucial for protecting your electronics from power disruptions. By accurately calculating your power requirements and choosing the appropriate UPS capacity, you can ensure a reliable and efficient backup power solution. Explore our Configurator tool to get the right recommendations based on your requirements.

Are there specific guidelines for selecting the UPS size based on my equipment?

Yes, most electronic devices provide information about their power requirements in watts or VA. Add the power ratings of all the devices you intend to connect to the UPS, and select a UPS with a capacity that surpasses this total.

What if I have additional devices in the future?

It is recommended to account for potential future additions when choosing a UPS. Select a UPS with a capacity that not only covers your current needs but also allows for scalability.

Can I get assistance in determining the right UPS size for my setup?

Indeed, our SWAT team is ready to help you determine the optimal UPS size for your setup. If you have specific questions or need guidance, feel free to enquire for assistance.

What is the main difference between Online and Offline UPS?

An online UPS continuously supplies power through the rectifier and inverter circuit, while an offline UPS directly supplies power to the load circuit from the mains and switches to the backup source only when the mains power fails.

When should I choose an Online UPS over an Offline UPS?

Choose an Online UPS for critical applications like data centers, telecommunications, and medical equipment, where seamless, zero-transfer-time power is essential, even with a higher cost. Opt for an Offline UPS in scenarios where a slight transfer time delay is acceptable, and cost is a key consideration, making it suitable for relatively less sensitive electronic equipment.

Can a UPS by Numeric handle sensitive electronic equipment?

Yes, Numeric UPS solutions are designed to protect sensitive electronic devices, including computers, servers, and networking equipment.

What's The Difference Between a Critical and Non-Critical Load?

Critical loads directly affect an organization's ability to maintain key operations and must be kept ON under any circumstances whereas non-critical loads can afford a slight delay in powering up during power outage as they are not essential to the organization's operations. Hence, before finalizing a UPS solution, assessing critical loads becomes imperative to safeguard essential operations effectively.

What is the role of an isolation transformer in a UPS system?

An isolation transformer is used to provide galvanic isolation, protecting against electric shock, suppressing electrical noise, and enabling power transfer between two circuits that must not be connected.

How can I choose a UPS with an Isolation Transformer for my specific needs?

When selecting a UPS with an Isolation Transformer, consider factors such as load capacity, input/output voltage requirements, and the level of protection needed. For personalized assistance or guidance, our SWAT team is available to help.

Can I easily scale up my power backup systems as my business grows?

Yes, our power backup solutions are designed with scalability in mind. Our Modular UPS solutions allow for seamless expansion, enabling you to adapt to changing power needs without significant disruptions.

Can I purchase a Numeric UPS online?

Yes, you can purchase our robust and energy-efficient power backup solutions from our #onestopEshop, India's first online platform with the widest range of UPS, spanning from 600 VA to 40 kVA. With exciting offers, secure payment options, and hassle-free delivery, our commitment of we have you covered extends beyond the transaction, offering uninterrupted service.

Can the UPS offered by us, be used for home applications?

We at Numeric, offer UPS solutions suitable for both residential and commercial applications, ensuring seamless power backup for essential devices for uninterrupted productivity. You can now shop our solutions catering to home users here.

How can I identify the right UPS for my home usage?

Leverage our user-friendly easy guide to choose the right UPS based on the specific application for which you require power backup. It will assist you in finding the right UPS and help you in facilitating online purchases.

Are there any discounts or promotions available for online purchases?

For any information on the offers, and discounts, stay tuned to our E-Shop. You can also avail them during the checkout process, where the applicable promotional offers will be mentioned.